Shipping policy

Processing Time

Orders are processed within 1-2 business days.

Shipping Origin

All orders ship from Seoul, South Korea.

Shipping Rates (SEK)

• Express Shipping:
  165 kr
  Free on orders over 1 500 kr
  Estimated delivery: 7-10 business days

All orders include tracking. After your order is processed, you’ll receive an email with your tracking number.

All orders to Sweden are shipped via DDP (Delivered Duty Paid), with applicable import duties and taxes included in the shipping arrangement. Customers are not normally required to pay additional customs charges upon delivery.

We are not responsible for shipping delays caused by customs processing, courier disruptions, or circumstances beyond our reasonable control, except where required by law. In the event of loss or damage during transit, please contact us so we can investigate the issue with the shipping carrier. If you have any inquiries about our shipping policy or need assistance, please feel free to reach out to us at hello@silverglass.co

We ship to the countries listed below. Please refer to the chart below to confirm if shipping is available to your location.

Continent	Countries	Standard shipping	Express shipping
North America	United States	✗	✓
	Canada	✓	✓
Europe	Austria, Belgium, Finland, France, Ireland, Italy, Norway, Poland, Sweden, Switzerland, United Kingdom	✓	✓
	Denmark, Iceland, Netherlands	✗	✓
Oceania	Australia, New Zealand	✓	✓
Asia	Hong Kong, Japan, Singapore	✓	✓
	South Korea	Domestic shipping	✗
Middle East	Bahrain, Kuwait, Oman, Saudi Arabia, Qatar, United Arab Emirates	✗	✓
Africa	South Africa	✗	✓

If your country is not listed in the chart, we are unable to ship cosmetic products to that location due to restrictions imposed by local customs or regulatory authorities.