Contact information

At SILVER GLASS, we value clear communication and customer care. Whether you need help with an order or have a question about our products, we’re happy to assist.

Contact Us

For general enquiries:
hello@silverglass.co

For order-related questions:
orders@silverglass.co

WhatsApp:
+64 22 645 0515

We typically respond within 24 hours.

Order Enquiries

For faster assistance, please include:

• Your order number

• The email address used at checkout

Business Hours

Monday to Friday
9:00am – 9:00pm (NZT)
Excluding public holidays

Shipping & Order Information

Many common questions about shipping times, returns, and order processing are answered on our:

• Shipping Policy

• Returns & Refunds Policy

Business Information

SILVER GLASS is an online store operated from New Zealand. Orders are fulfilled through our trusted logistics and brand partners in South Korea and shipped internationally.